Your resident certificate, without the town hall queue.
Ask Mari for your Balearic resident travel certificate. It fills in the town hall form for you, checks the PDF and sends it to your inbox — usually in about 15 minutes.
Four screens. That’s the whole thing.
Sign in with a link, enter your details once, sign the authorisation, and you’re done. Every certificate after that is one tap — or one email.
We do the e-office. You get the PDF.
Ask
Tap “Get a current certificate”, type a sentence, or email get@heymari.es.
We file it
Our agent opens your town hall’s e-office, fills in the form with your details and saves the registration receipt.
We check it
When the town hall replies, we check name, NIE and the verification code before it reaches you.
Every step is logged. Nothing happens in the dark.
You see what the agent does while it does it: the page it’s on, the step, the receipt number. Your document number is masked in every screenshot.
- Opened seuelectronica.calvia.com
- Filled in name, NIE and municipality
- Registered · receipt saved
- Waiting for the town hall emailnow
- Check name, NIE and verification code
Where it works today
Every town hall runs its own e-office, so we add them one by one. The most requested towns come first.
| Town | Island | How |
|---|---|---|
| Calvià | Mallorca | Fully automatic |
| Palma | Mallorca | Guided — you sign in once |
| Bunyola | Mallorca | Guided — you sign in once |
| Deià | Mallorca | Guided — you sign in once |
| Esporles | Mallorca | Guided — you sign in once |
| Sant Joan | Mallorca | Guided — you sign in once |
| Alaró | Mallorca | Not yet — join the waitlist |
| Alcúdia | Mallorca | Not yet — join the waitlist |
| Algaida | Mallorca | Not yet — join the waitlist |
| Andratx | Mallorca | Not yet — join the waitlist |
| Ariany | Mallorca | Not yet — join the waitlist |
| Artà | Mallorca | Not yet — join the waitlist |
67 towns
Your own certificate is free.
- Your own certificate, as often as you need it
- Automatic renewal 14 days before expiry
- Request by app or by email to get@heymari.es
- Several adults, each signs their own authorisation
- Step-by-step help for children’s certificates
- Automatic renewals for everyone, one overview
- For gestorías, agencies and employers
- Request certificates for clients with their consent
- Packages of 25, 100 or 500 requests
Questions
What is the resident travel certificate?
It’s the town hall’s certificate (certificado de residencia para viajar) that proves you live in the Balearic Islands. You need it for the resident discount on flights and ferries when the airline can’t verify your residence automatically. It’s valid for six months.
Is Mari the town hall?
No. Mari is an independent service. We file the same request you could file yourself on the town hall’s e-office, using an authorisation you sign. The certificate is issued by your town hall.
What do you need from me?
Your document type and number (NIE or DNI), your name exactly as on the card, and the town you’re registered in (padrón). Passports aren’t accepted by the online form.
Is my data safe?
Document numbers and certificates are encrypted at rest on servers in Germany (EU). Screenshots of the agent are masked. We never send your document number to any AI service, and we never see or store a PIN.
What if the town hall rejects the request?
We show you the town hall’s exact message and what to check — usually a spelling or a missing second surname. If we can’t finish, we tell you right away and show where to get it in person.
My town isn’t supported. Now what?
Join the waitlist for your town — the most requested towns come first. Until then, your town hall issues the certificate in person, usually on the spot.
What does it cost?
Your own certificate is free, as often as you need it, including automatic renewal. Household and business plans are listed under Pricing.
Which towns does it cover?
Calvià is fully automatic. In Palma, Bunyola, Deià, Esporles and Sant Joan we guide you step by step; you sign in once with a digital certificate or DNIe. The other towns of the Balearic Islands have a waitlist.
What is the legal basis for the discount?
The resident discount on flights and ferries is regulated by Real Decreto 1316/2001. When the airline or shipping company can’t confirm your residence automatically, the travel certificate from your town hall is the accepted proof.